Frequently asked questions

Check out or standard FAQs below or get in touch with our support team for assistance.

What is maximum daily drawdown?
Our daily drawdown is balance-based. It is a static drawdown with a fixed percentage of the end-of-day snapshot of an account’s balance At the end of each trading day (10pm UTC), the account balance is used as the reference point to calculate the drawdown.
It is calculated with this formular: Previous Day’s Balance × Limit / 100
For example, if the previous day’s balance was $10,400 and the limit is 5%
Note: daily drawdown is not applicable for instant funding.
What is maximum total drawdown?

For 1 phase, 2 phase and rapid challenge, your lifetime drawdown is static.
This means your maximum lifetime drawdown is a fixed % of the initial balance, calculated as Intial Balance × Limit / 100
If your equity loss during the day exceeds this limit, the account will be breached.
Example: If the previous day’s equity was $104,000 and the limit is 5%, then:
($104,000 × 5) / 100 = $5,200. The account will breach if the equity drops below $98,800 ($104,000 – $5,200).

For instant funding, your total drawdown is trailing.
This means when your account makes profit, the drawdown limit rises accordingly.
Your lifetime drawdown is set at 4%, and if you start with a $10,000 account, your drawdown limit would be $9,600. If your account grows to $11,000, the drawdown limit adjusts to $10,560.
This means if your balance or equity $10,560, the challenge will be breached, even if your balance is still above the initial $10,000.

What happen if my losses exceed either of the drawdowns?

If your losses exceed the Maximum Daily Drawdown or Maximum Total Drawdown, your trading account will be terminated. This is considered a gross violation of the trading rules and results in permanent account closure.

What is the drawdowns limit in DNA Funded?

The drawdown limits in DNA Funded are as follows:
For 1 Phase Challenge, for both evaluation and funded stage, the daily drawdown is 5% and total drawdown is 6%.
For 2 Phase Challenge, for both evaluation and funded stage, the daily drawdown is 6% and total drawdown is 10%.
For Rapid Challenge, for both evaluation and funded stage, the daily drawdown is 4% and total drawdown is 5%.
For Instant Funding, there is no daily drawdown and the total drawdown is 4%.

What is the difference between daily drawdown and total drawdown?

Daily Drawdown is the maximum percentage loss allowed within a single day, calculated based on the account balance at the start of the day.
Total drawdown is the maximum loss allowed over the entire evaluation period or account lifespan, measured from the starting balance to the lowest point.

How do I manage drawdowns?

Effective drawdown management is essential for sustained trading success. Here are key strategies to help:

Use Stop-Loss Orders: Implement stop-loss orders to automatically exit trades at a predefined price level, capping potential losses when the market moves unfavorably.
Employ Risk Management Techniques: Utilize position sizing and diversification to spread risk, reducing the impact of drawdowns.
Exercise Patience: Secure profits when appropriate and exit underperforming trades promptly to preserve account equity.

By adopting these strategies, traders can control drawdowns and maintain a disciplined trading approach.

What is KYC?

KYC stands for Know Your Customer.

KYC documentation is the process of collecting and verifying customer information, such as identification and proof of address, to ensure regulatory compliance.

It helps businesses confirm customer identity, prevent fraud, and comply with anti-money laundering (AML) and counter-terrorism financing (CTF) measures.

KYC verification is required upon initial withdrawal request.

Can I verify my identity using documents from other countries?

Yes, you can use documents from other countries to verify your identity, as long as you are a resident of the country that issued the document.

What documents are accepted for KYC?

Here’s what you’ll need:

ID verification:
Provide a clear, coloured, and legible photo of a valid passport or driver’s license.
Capture both sides of the document, ensuring all edges are visible.
Note: scanned IDs, blurry photos, and expired documents are not accepted by our system.

View the list of all other acceptable documents here:
https://sumsub.com/supported-documents/

Likeness check:
Include a selfie image for likeness verification.

Where do I upload my documents for my KYC?

1. Access your Dashboard.
2. Click on ‘Profile Settings’ under your Profile icon on the top-right side of the dashboard
3. Locate the ‘KYC Verification’ section
4. Confirm the Terms and Conditions
5. Upload all required documents

What should I do if I face technical issue while uploading KYC documents?

If you face technical issues while uploading KYC documents, try the following steps:
1. Make sure your internet connection is stable.
2. Check if the file size and format meet the requirements.
3. Clear your browser cache or try using another browser.
4. If the problem persists, contact our support team for assistance, and we will help resolve the issue.

Can I dispute a failed KYC?

While we can resubmit any new documents you provide, KYC checks are handled by a third-party provider, and their decisions are final. For compliance and risk reasons, we cannot manually override a failed KYC.

If your KYC verification fails, your account will be closed. In accordance with our Terms and Conditions, we do not issue refunds for accounts closed due to a failed KYC check, as this constitutes a breach of your agreement to provide accurate and verifiable information.

Are there any monthly fees?

No, we do not charge any ongoing monthly fees. All of our evaluations and challenges require a one-time payment specific to that evaluation or challenge.

Who can buy challenges at DNA Funded?

You must be 18 years or older to purchase challenges, and accounts must be registered in your own name for verification and payout purposes. Creating multiple accounts (e.g., using different email addresses or related IP addresses) is strictly prohibited and may result in suspension or termination under our Fair Use Policy.

Our services are also not available to individuals who are on sanctions lists, have criminal records related to financial crimes or terrorism, or have been previously banned for breach of contract, with no exceptions.

What are the Restricted Territory areas?

Trading is prohibited from the following countries: Australia, Saint Lucia, Cuba, Iran, Iraq, Democratic People’s Republic of Korea (North Korea), Myanmar, Russia (and the Crimea, Donetsk, Luhansk and Sevastopol regions of Ukraine), Somalia, Syria, Central African Republic, Mali, Democratic Republic of the Congo, Guinea-Bissau, Sudan, South Sudan, Afghanistan, Lebanon, Yemen, Zimbabwe and Libya

This list is subject to change; please contact us at [email protected] for clarification.

When will I receive my account login details after purchase?

You will receive your login information in approximately 5 minutes after payment.
If your account is successfully created, you will receive a confirmation email. If you do not find the email in your inbox, please check your spam/junk folder.

What are add-ons, and how can I apply them?

Add-ons are optional features that enhance your account with extra value and functionality. Available add-ons include:

Earlier Payout: Shorten the payout waiting period to 7 days.
Profit Split: Increase your profit share up to 90%.

Important: Add-ons must be selected during the purchase process. They cannot be added after your account is issued or once you are funded.

What are the payment options for purchasing challenges?

Upon selecting a challenge with us, we provide two payment options for accessing our challenges, including credit cards like Visa and Mastercard 💳, as well as cryptocurrencies such as:

– TRC20
– ERC20
– BTC

We highly recommend using crypto for a smoother experience!

I bought the wrong challenge, can I get a swap or refund?

As per our Terms & Conditions, we don’t process refunds. We can however, assist in switching you to a challenge of the same price, or provide a coupon to go towards a challenge of a higher cost.

What leverage do you offer?

Leverage is as follows:
Forex
1 Phase, Rapid and Instant Funding 1:30
2 Phase is 1:50
Commodities and Indices
All challenges 1:10
Stocks
All challenges 1:5
Cryptocurrency
All Challenges 1:2

Spreads and Commissions?

We are backed by DNA Markets as our broker, enabling us to offer industry-leading spreads and commissions for our traders, with seamless integration and enhanced trading conditions. To understand their account offering that we use see DNA Markets Spreads.

Can I share my trading accounts password?

As we are evaluating the trading of individuals you are solely responsible for your account login details. If you share account passwords with others it will violate our terms and conditions and as such it is not permitted.

How do I connect my EA to trading account?

To learn more about the TradeLocker API, including setup and configuration, visit the TradeLocker API settings page. They also offer a variety of tutorial materials on trading and Expert Advisors (EAs) to help you get started. Check out the Getting Started with TradeLocker Public API guide for detailed instructions.

How do I download my trading history?

You can download your trading history in two ways:

Export as CSV: To save your trading data, use the export function to download it in CSV format. Navigate to the dropdown menu and click the “Export data…” button. Data from each tab is exported separately, so ensure you select the desired tab from the dropdown list before clicking the export button to download the information.

Download from Dashboard: Visit the “Report” section on our dashboard. Select your preferred time zone and time period for the report, then click “Generate PDF” to download your trading history as a PDF file.

Can I reset my trading password?

You can reset your TradeLocker trading account password directly from the dashboard homepage without contacting our support team. Simply click ‘View Credentials’ and then select ‘Change Password’ to update it..

Does DNA offer Futures or Options Trading?

Unfortunately, we do not currently offer options trading. 

However, we are continuously expanding our instrument offerings. Here is our current roadmap for these asset classes:
Futures: Expected to launch in 2026

Options: The launch date is currently To Be Announced

Be sure to stay tuned to our social media channels for official announcements and updates!

Is the assessment time limited?

Traders must remain active by placing at least one trade every 30 days to avoid account inactivity.

Can I use EA, Algo's or Copy Trading?

Instant Funding Accounts: EAs and algorithmic trading (Algos) are prohibited.

1 Phase, 2 Phase and Rapid Accounts: EAs and Algos are allowed, except for the following prohibited strategies:

Evaluation and Funded Stages:
High-Frequency Trading (HFT)
Reverse Arbitrage Trading
Hedging
Copy Trading from non-DNA Funded Accounts
Gap Trading
Account Management (allow or enable another person or third party to view, access or use your Account)

Funded Stage Only:
Latency Arbitrage
News Scalping
Reverse Hedging Between Accounts
Hedge Arbitrage Trading
Tick Scalping
Grid Trading
Martingale Strategies
One-Sided Betting

Important: Copying or mirroring trades between accounts with different users (unique email addresses) or from external accounts is prohibited. Using these strategies in the Funded Stage will result in an account breach.

What is the IP address policy for trading accounts?

Consistent IP Usage: Use a consistent IP address to avoid unauthorized access. Frequent IP changes may trigger security reviews.

Logging in from Different Countries: Notify support before requesting a withdrawal if accessing your account from a country other than your residence.

IP Address Changes: Unusual IP activity may lead to investigation, account suspension, or termination. Inform DNA Funded in advance if traveling abroad.

Multiple Accounts on Same IP: Using multiple accounts on the same or related IPs is prohibited to prevent unfair trading practices.

Trading Restrictions

Traders must avoid the following prohibited strategies at DNA Funded:

Exploiting errors or latency in pricing/platform execution
Using non-public or insider information
Facilitating front-running trades
Actions that harm DNA Funded’s relationships with service providers or cause trade cancellations

What is the profit distribution rule?

In the funded stage, traders can earn up to 40% of their requested payout amount as profit per calendar day.
Profits exceeding the 40% daily limit will be deducted from the payout request, but the account will not be breached or disqualified.
Example 1:
If your requested payout is $1,000 and you earn $1,000 in one day, only $400 (40%) will be eligible for payout. The remaining $600 will be removed.

Example 2:
If you earn $1,000 over three days, with no single day exceeding $400 in profit, the full $1,000 will be eligible for payout.

Note: Profits from partial closures are consolidated into a single entry on the final closure day for payout calculations.

News Trading and Corporate Actions

News Trading

Traders may trade news, except during the restricted period of 10 minutes before and after major data releases, news events, or significant macroeconomic events deemed high-impact. This also applies to unexpected, high-impact events (commonly referred to as ‘market-shocks’) that cause extreme market volatility.
High-impact news is marked in red on the FXStreet calendar.

Corporate Actions

Traders should be aware that corporate actions, such as dividends, stock splits, mergers, or rights issues, may impact their open positions. The adjustments resulting from corporate actions will be reflected in their trading account accordingly. It is the trader’s responsibility to consider these events when managing their trades.

Do you allow trading over the weekend?

Weekend trading (placing, modifying, or closing trades) is allowed for Cryptocurrencies. For all other markets, trades can be held over the weekend but cannot be executed.
Note: Weekend trading is strictly prohibited for the Rapid and Instant Funding Challenges.

Can I merge my accounts with you?

We do not allow for account merging due to risk management and tracking purposes. You can however have up to a maximum of USD 600k in funding.

Can I withdraw my evaluation profits?

The purpose of the evaluation is for us to make sure that you are a consistent trader without any capital risk. As our evaluation is set up to test your trading without risking capital, you cannot withdraw profits on this phase.

Do I pay tax on my trade earnings?

It is your sole responsibility to obtain professional advice in respect of any Payouts you may receive, including with respect to tax treatment.

What does the funded profit cap mean?

During the funded stage, a 5% profit cap applies to your first three approved pay-outs. Profits above this limit aren’t withdrawable and will be removed when your account resets to the original balance.

How it works:
The 5% is based on your starting balance (e.g. $10,000 = $500 max pay-out).
Profits above that are removed at reset.

After three pay-outs, the cap is removed and you can withdraw full profits under your existing split (80/20 or 90/10 with add-on).
This helps lock in early gains while promoting sustainable, risk-managed trading.

How can I withdraw my live profits?

To request a withdrawal, please go to your dashboard and select the Withdrawal/ Profit Share option to request a withdrawal.

Once you send your request, our payments team will verify if you meet the eligible criteria to make a withdrawal, if so they will process the payout either via Cryptocurrency or Bank Transfer.

Please notice that once you create a Funded account, you will be required to fill out the Payment Method form, where you will provide your preferred payment method to process your future requests.

Note: To meet the minimum trading days requirement, trades must be opened on 3 different days.

How long do withdrawals take?

We aim to process payouts as quickly as possible. Our average withdrawal processing time is within 1-4 business days. After that, the funds will be forwarded according to your chosen withdrawal method, usually taking an additional 1-2 business days to reach your account.

How do I withdraw my profits from a funded account?

Complete the Evaluation stage, meet the minimum funded account requirements, and trade on at least three different days. Then, from your dashboard, select Withdrawal/Profit Share to request a payout, which will be processed via your chosen payment method (Cryptocurrency or Bank Transfer) after verification.

What are the available withdrawal methods?

When requesting a withdrawal, you can choose to receive payment in the form of:

Cryptocurrency (USDT, BTC, etc)
International Bank Transfer

Please note, withdrawals will be subject to fees according to the method chosen:
– 1% for Cryptocurrency
– $50 for International Bank Transfer

What is your profit spilt?

Our profit split is:
Profit split: 80/20

You can also add a booster to get a 90% profit split!

What is the minimum withdrawal amount?
Our minimum withdrawal amount is $100 after the profit split.
So, if your profit split is 80%, you’ll need at least $125 in your account to request a withdrawal. That way, once the 80% split is applied, you’ll receive the minimum $100 payout.
In case the amount gets below $100 but greater than $1 after profit split, the payout request will be denied and the remaining amount will stay on the account balance.
How is drawdown calculated?

Trailing Drawdown (Instant Funding):
The trailing drawdown applies to your account as a fixed dollar amount, calculated as a percentage of your starting balance. As your account makes profits, the drawdown limit rises accordingly.

For example, if the drawdown is set at 5%, and you start with a $10,000 account, your drawdown limit would be $9,500. If your account grows to $11,000, the drawdown limit adjusts to $10,500.

This means if your balance or equity falls below $10,500, the challenge will be breached, even if your balance is still above the initial $10,000.

Static Drawdown (One Phase, Two Phase and Rapid Challenge):
Static refers to a fixed percentage of the end-of-day snapshot of an account’s balance. At the end of each trading day (10pm UTC, 12am GMT+2, 9am AEDT), the account’s balance is used as the reference point to calculate the drawdown.

For example, if the drawdown is fixed at 5%, and the balance snapshot recorded is $12,000, the static drawdown limit would be $600 (5% of $12,000).

Are there any monthly fees?

No, we do not charge any ongoing monthly fees. All of our evaluations and challenges require a one-time payment specific to that evaluation or challenge.

Spread and Commissions?

We are backed by DNA Markets as our broker, enabling us to offer industry-leading spreads and commissions for our traders, with seamless integration and enhanced trading conditions. To understand their account offering that we use see DNA Markets Spreads.

How often can I withdraw?

Once you become a live funded trader, you must trade with us for at least 14 days before you are eligible for your first payout. ‘Early Payout Booster’ reduces payout to 7 days.

Is the assessment time limited?

Traders must remain active by placing at least one trade every 30 days to avoid account inactivity.

Are there any profit targets on a live account?

There are no profit targets required to be reached on the live funded account. However, the account must end with a positive balance at the end of the 14-day trading period in order to make a withdrawal.

Can I trade using EAs, Algo's, Copy Trading or other strategies?

Instant Funding Accounts: EAs and algorithmic trading (Algos) are prohibited.

1 Phase, 2 Phase, and Rapid: EAs and Algos are allowed, except for the following prohibited strategies:

Evaluation and Funded Stages:
High-Frequency Trading (HFT)
Reverse Arbitrage Trading
Hedging
Copy Trading from non-DNA Funded Accounts

Funded Stage Only:
Latency Arbitrage
News Scalping
Reverse Hedging Between Accounts
Hedge Arbitrage Trading
Tick Scalping
Grid Trading
Martingale Strategies
One-Sided Betting

Important: Copying or mirroring trades between accounts with different users (unique email addresses) or from external accounts is prohibited. Using these strategies in the Funded Stage will result in an account breach.

Can I withdraw my evaluation profits?

The purpose of the evaluation is for us to make sure that you are a consistent trader without any capital risk. As our evaluation is set up to test your trading without risking capital, you cannot withdraw profits on this phase.

Do I pay tax on my trade earnings?

It is your sole responsibility to obtain professional advice in respect of any Payouts you may receive, including with respect to tax treatment.

What does the funded profit cap mean?

During the funded stage, a 5% profit cap applies to your first three approved pay-outs. Profits above this limit aren’t withdrawable and will be removed when your account resets to the original balance.

How it works:

  • The 5% is based on your starting balance (e.g. $10,000 = $500 max pay-out).

  • Profits above that are removed at reset.

  • After three pay-outs, the cap is removed and you can withdraw full profits under your existing split (80/20 or 90/10 with add-on).

This helps lock in early gains while promoting sustainable, risk-managed trading.

Trading Restrictions
What trading strategies are prohibited?
  • Traders must not engage in strategies that are expressly prohibited by DNA Funded, including but not limited to:
    • Exploiting errors or latency in pricing or platform execution.
    • Using non-public and/or insider information.
    • Facilitating or supporting front-running trades.
    • Undermining DNA Funded’s relationship with service providers or causing live trade cancellations.
IP Address Policy:
Can I log in from different locations?
  • Traders should use a consistent IP address to prevent unauthorised access. Frequent changes may trigger security reviews.
  • If traders access their accounts using IP addresses from countries other than their country of residence, please notify support before requesting a withdrawal.
What happens if my IP address changes?
  • DNA Funded may investigate and take action, including suspension or termination, if unusual activity is detected. For added security, please inform us in advance if you plan to travel outside your country
Can I use multiple accounts on the same IP?
  • No, multiple accounts on the same or related IPs are not allowed to prevent unfair trading practices.
What is the profit distribution rule?

In the funded stage, traders may generate a total profit of up to 40% of their requested payout amount per calendar day.

Any profit exceeding the 40% daily threshold will be removed from the requested payout, but the account will not be breached or disqualified.

Example 1:
If you are eligible to request a $1,000 payout and you generate that entire amount in one day, only $400 (40%) will count toward your payout. The remaining $600 is removed.

Example 2:
If you generate the same $1,000 over three days, and on none of those days do you exceed $400 in profit, then the full $1,000 will be eligible for payout.

Note: Profits from partial closures are combined into a single entry on the final day of closure for profit distribution.

Does my account have to be in my name?

Yes, as we are on the lookout for individual traders and often make payouts to bank accounts for our live traders. As such accounts must be created in your own name.

News Trading and Corporate Actions

News Trading

Traders may trade news, except during the restricted period of 10 minutes before and after major data releases, news events, or significant macroeconomic events deemed high-impact. This also applies to unexpected, high-impact events (commonly referred to as ‘market-shocks’) that cause extreme market volatility.

Corporate Actions

Traders should be aware that corporate actions, such as dividends, stock splits, mergers, or rights issues, may impact their open positions. The adjustments resulting from corporate actions will be reflected in their trading account accordingly. It is the trader’s responsibility to consider these events when managing their trades.

Please keep track of the High Impact news classified as any ‘red’ in the FXStreet Calendar https://www.fxstreet.com/economic-calendar

Do you allow trading over the weekend?

Weekend trading (placing, modifying, or closing trades) is permitted for Crypto. Trades for all other markets can be held but not executed.
*Please note the Rapid and instant Funding Challenge does not allow weekend trading at all

Can I merge my accounts with you?

We do not allow for account merging due to risk management and tracking purposes. You can however have up to three challenges at one time totalling a maximum of USD 600k in funding.

Can I share my trading accounts password?

As we are evaluating the trading of individuals you are solely responsible for your account login details. If you share account passwords with others it will violate our terms and conditions and as such it is not permitted.

How can I withdraw my live profits?

To request a withdrawal, please go to your dashboard and select the Withdrawal/ Profit Share option to request a withdrawal.

Once you send your request, our payments team will verify if you meet the eligible criteria to make a withdrawal, if so they will process the payout either via Cryptocurrency or Bank Transfer.

Please notice that once you create a Funded account, you will be required to fill out the Payment Method form, where you will provide your preferred payment method to process your future requests.

Note: To meet the minimum trading days requirement, trades must be opened on 3 different days. 

How long do withdrawals take?

We aim to process payouts as quickly as possible. Our average withdrawal processing time is within 1-4 business days.

Who can buy challenges on our site?

You must be 18 years or older to join this site. 

What leverage do you offer?
Leverage is as follows:
  • Forex
    • 1 Phase, Rapid and Instant Funding 1:30
    • 2 Phase is 1:50
  • Commodities and Indices
    • All challenges 1:10
  • Stocks
    • All challenges 1:5 (Effective May 15th)
  • Cryptocurrency
    • All Challenges 1:2
What specific areas or regions are classified as Restricted Territory?

Australia, Cuba, Iran, North Korea, Myanmar, Russia (or the Crimea, Donetsk, or Luhansk regions of Ukraine), Somalia, and Syria.
Countries are subject to change; if you’re unsure, please contact us at [email protected].

Can I create multiple profiles?

No, creating multiple accounts, such as registering with different email addresses is strictly prohibited. If multiple accounts are detected using the same or related IP address, it will be considered a violation of our Fair Use Policy and may result in account suspension or termination. 

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